Maia Psychology Centre, its employees and sub-contractors, referred to as the ‘MPC’, is committed to respect your right to have your data protected, under the General Data Protection Regulation (GDPR) and the Data Protection Act (Act).

 

1. Defining ‘personal data’

The term ‘personal data’ refers to all information about you from which you may be personally identified, such as your name, surname, address and telephone number.

 

2. How personal data is collected

MPC collects personal data from:

• email and social media communication;
• information submitted in client forms;
• information submitted through contact made through Facebook

 

3. How consent is obtained

When signing up to MPC’s, website or newsletters, or filling client forms, it is presumed that you are doing this voluntarily, and therefore freely giving your consent to the MPC, to collect and process the personal data.

It is furthermore presumed that information divulged is correct; MPC reserves the right to erase the information or to even refuse to extend its services to the individual, should it find out that information given was incorrect, even more so if MPC finds out that a person declared that he was more than 18 years old and it results that this was not the case.

Consent, once given, may be withdrawn at any time, by emailing the MPC’s personal data officer as provided under point 10 below.

 

4. How personal data is used

Your personal data is only used for the purpose for which it was collected, that is, as part of our business and the services which MPC endeavours to offer you. However, MPC may find itself in a situation where your personal data will have to be processed to fulfil a legal or regulatory obligation.

Although MPC wishes to reach out to customers and potential customers, for example by sending them news or even a newsletter, you must specifically sign up to receive such communication.

 

5. How personal data is stored

As a general rule, MPC does not keep physical files. However, in the event that such files are so required, no more personal information is kept in such files than is strictly necessary.

All efforts are made to ensure that databases are secure. On the other hand, MPC may store data on third party storage platforms, such as a cloud or other system.

Any information transferred or shared with third parties, including sub-contractor or suppliers, will only be limited to any legal or contractual obligation imposed on MPC. Nevertheless, any third-parties, including sub-contractor or suppliers, shall be fully compliant with the GDPR and the Act.

 

8. Who personal data may be shared with

As a general rule, MPC does not share your personal data with anybody. Having said that, MPC does not exclude that employees, other officials and related service providers, are given access to what personal data they will inevitably require in order to carry out their duties or services.

MPC also teams up with third parties during the course of its work.  As a result, your information may be shared with the therapist assigned to your case.

MPC’s website may even include links to other websites belonging to third parties. It is not excluded that by choosing to enter a third-party website some of your personal data may be transferred.

 

6. Retention of personal data

MPC aims to collect no more personal data than that which is duly required to carry out its duties and to provide customers with satisfactory services. The data is kept for no longer than necessary.

 

7. Your rights

Your rights under the GDPR and the Act include:

• the right to inquire about what personal data about you is held, and the right to receive a reply to such an inquiry;
• the right to have any inaccuracies in the personal data which is held, corrected;
• the right to request that your personal data be deleted, whether partially or completely, on the basis that in your view it is no longer required by MPC;
• the right to complain primarily to MPC as a first step, and if still dissatisfied to the Data Protection Commissioner;
• the right to request that MPC stops processing any of your personal data, if you oppose such processing;
• the right to request that you no longer receive news from MPC, if you had signed up to the newsletter;
• the right to have your testimonial removed from the MPC website, if you had given such a testimonial;
• the right to be informed, within seventy-two (72) hours, if a data breach should occur, and also to be informed about what remedial steps were taken further to that breach.

 

8. Data security

MPC undertakes to keep your personal data secure and shall commit to take appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing.

 

9. Use of cookies and profiling

MPC’s website uses cookies, as specified in the ‘Privacy Policy and Cookie Consent’ page on the MPC website. Use of cookies can be turned off. The MPC website does not carry out any profiling exercises from the data it collects.

 

10. Personal Data Officer

MPC’s Data Protection Officer may be contacted by email at info@maiapsychologycentre.com. You may make contact at any time, with any queries, difficulties, or possibly even with a complaint concerning your personal date.

 

11. Updates

This Privacy Policy was brought into effect on 1 October 2019. From time to time MPC may update this Privacy Policy, for example as result of a change in applicable law or processing activities. Any such changes will be communicated via an updated version of the Privacy Policy without the requirement to notify you individually. Nevertheless, if such changes in the Privacy Policy affect you directly, you will be duly notified prior to the commencement of the relevant processing activity.

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.

 

Our cookies help us:

• Make our website work as you’d expect
• Remember your settings during and between visits
• Improve the speed/security of the site
• Continuously improve our website for you

 

We do not use cookies to:

• Collect any personally identifiable information (without your express permission)
• Collect any sensitive information (without your express permission)
• Pass data to advertising networks
• Pass personally identifiable data to third parties
• Pay sales commissions

 

You can learn more about all the cookies we use below.

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

Website Function Cookies

 

Our own cookies

We use cookies to make our website work including:

• Remembering your search settings

There is no way to prevent these cookies being set other than to not use our site.

 

Third party functions

Our site, like most websites, includes functionality provided by third parties. Our site includes the following which use cookies:

• An embedded YouTube video in the background of the website
• Embedded Google Maps

Disabling these cookies will likely break the functions offered by these third parties.

 

Anonymous Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if , on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

We use: Google Analytics

 

Turning Cookies Off

You can switch cookies off by clicking on the ‘Privacy & Cookies Policy’ tab at the bottom of our website and selecting the ‘Reject’ button. Doing so however will likely limit the functionality of our’s and a large proportion of the world’s websites as cookies are a standard part of most modern websites. You can re-enable the cookies any time you want by clicking on the ‘Accept’ button in the same tab.

It may be that you concerns around cookies relate to so called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software.